Dear WORDsearch 9 Customer,

To help make your WS9 experience a comfortable one, we have provided a list of frequently asked questions and their answers and categorized them below.

Please read through this document carefully before calling us.  Your question may be answered here.

Click on the category link below to go to that section and get answers, instructions and resolutions to your question or problem.

1. Find Out About the New Features in WORDsearch 9
2. WORDsearch 9 Installation Steps
3. Problems / Errors Installing WORDsearch 9
4. WORDsearch 9 Unlock Steps
5. Problems / Errors Unlocking Books
6. Problems / Errors Downloading Books
7. Problems / Errors Installing Books
8. Problems / Errors Downloading the Update
9. More WORDsearch 9 Frequently Asked Questions
10. Problems / Errors Starting WORDsearch 9
11. Problems / Errors Using Features in the WORDsearch 9 Program
12. Problems with Zipscript